MagicJack Review: Returning the MagicJack

[+] Returning the MagicJack was simple and pain free.

All I had to do was go to the customer care page and click on the Returns button. At the bottom of that page is a form to get an RMA number and generate a barcode return document that you need to print from your printer (that return document is emailed to you).

The web site makes it clear that you must have an RMA number to return your MagicJack; I suspect that a lot of "horror" stories out there are from people who didn't know that.

Since I kept the original packaging, I just slipped in that return document and slapped on a new mailing label on it. About five days later, I got an email saying the MagicJack was received and my credit card was debited. No muss, no fuss.